Heather Kelly
I'm a technology reporter and editor with two decades of experience covering the ways real people's lives are changed by tech. I'm based in San Francisco.
MY WORK
Features & Consumer Issues
'It destroys the purpose of humanity': Customers are saying no to AI
Screen-time worries send parents in increasingly desperate directions
A flood of unknown products is making online shopping impossible
Streamers worry the end is coming for lax password-sharing rules
Americans widely distrust Facebook, TikTok and Instagram with data
Meta walked away from news. Now it's using it for AI content.
Trends
Dark and strange content is slipping through social media's cracks
A week of nonstop breaking political news stumps AI chatbots
Parents are using AirTags to track kids and give them freedom
Schadenfreude at sea: The Internet watches with glee as Russian oligarchs' yachts are seized
Netflix will finally stop mailing DVDs. These people will miss them.
Struggling to reach lawmakers about Gaza, Americans try faxing
Service
Interactives